The time has come to talk about a mobile app testing. When a Quality Assurance team reviews your product, this is a smart choice! The last thing you’d want is for the testing phase to be skipped and to have the app be released without knowing if there are bugs or glitches. Although, it is still possible for bugs to be discovered in a product even after it has gone through QA testing and been released. How is that possible? Well, because Quality Assurance team responsibilities are only to minimize the chances of bugs. It does not guarantee that they will all be eliminated. So, let’s talk about what kind of bugs get discovered in the QA testing process.
Every mobile app that you see in online stores has bugs of some kind. This is no different than every human having bacteria in them. But the question is what kinds of problems are being created by the bugs. There are different degrees in which they can inconvenience users of the app.
Below is a list of some common bugs that you might see in the Skype chat program.
– The Blocker bug will basically destroy your entire app and make it malfunction. You won’t be able to login to your account, initiate calls, or send text messages.
– The Critical Bug can be described as limiting the function of a certain feature but still letting you use it. For example, let’s say you’re on Skype and you want to send messages through a group chat to multiple people at once. A critical bug may make you unable to send this message to everyone, but you will still be able to send messages to individual people within that group.
– The Major Bug destroys certain areas of the app but not the app entirely. It may do things like make it impossible to change the settings or adjust the volume. You may not be able to upload a new profile picture or change it to another one. Sometimes you won’t be able to search by contacts. There is no telling which feature won’t work with this bug.
– The Minor Bug is just how it sounds. There might be some small annoyance with one of the features of the app. Perhaps there is an issue where you can’t adjust the size of the text entry field or something like that. Although it doesn’t limit the functionality of the feature itself, it still becomes annoying.
– The Trivial Bug typically comes from external media or an external service which has nothing to do with the app itself nor does it have any effect on it. For instance, if there was a typo in a library, this would be a trivial bug. It is not a big deal at all.
When your app does not function the way it is supposed to, this is when a bug is present. Of course, there could always be some issues that everyone will notice when they’re using the buttons.
The question is, what are your expectations of the app? How can you learn the behavior of your app so that you know what is or is not a bug?
Mobile App Testing Expectations
When a QA testing a mobile app’s functionality, they are looking for as many critical bugs in mobile app as they can find in the shortest amount of time. If they don’t find any, then they will approve your app for release. However, you can’t expect the app to have zero bugs. Quality Assurance team is only looking for the bugs which would limit the use of the app. At this point, you may think that you will get an app full of bugs. This is also not true, and we want to clarify this moment. QA team can skip some little bugs, but some of them are so tiny and have no impact on app performance or occur in one of a thousand interaction that they are almost impossible to track.
Even a superQAman is not going to guarantee that there are no bugs in the app. So, to discover any other bugs that made it through the QA testing phase, there would need to be a beta release of the app so that real-life users can test the app for themselves. Alpha testing and beta testing is the right way that guarantees a high-quality result.
An initial QA test is still important because it assures the app likely won’t crash or have other big problems. Aside from that, smaller issues will usually be present that users will discover for themselves. After the first loop of feedback, you can contact the mobile app development company to ask them to fix those bugs.
The mobile app testing process we use on mobile apps begins with a plan. This involves outlining what will be tested, such as the social media sharing capabilities, push notifications, login feature, etc. The plan will also describe the environment of where the testing will occur, the types of testing methods that will be done, and the overall procedure of the testing. Once QA team is done with testing, you will receive a document which describes all the bugs that were found and the problems they are causing.
The customer will receive the app from our QA team after :
– The app was tested on all operating systems and mobile devices and it is functional on them.
– Every resource for QA testing, such as time and manpower has been implemented
– All the bugs which were discovered during the mobile app testing process has been fixed by mobile app developers
Be cautious about any app products which have not been tested by a professional QA team like ours.
How is the expected app behavior determined?
The customer decides how they want their app to function. They are the ones who explain it to the professionals and then the professionals try to make it a reality. The customer’s explanation may come in the written form or it could be spoken verbally over the phone. The customer needs to specify certain requirements for the program as well as the user cases and wireframes. Once that information is given, the coding process will start.
There are always bugs which will be obvious to anyone who comes across them. They won’t need a special document to notice them either. Of course, if there are inconsistencies in the app’s functionality or complete crashes of the program, then this goes without saying. On the other hand, if the internal logic of the app is complex then it will be harder to detect defects in it. This is why no guarantees can be made to the customer that there are no bugs in the app even after QA testing
Spec writing by QA team involves listing all the problems in the app. We know that most people don’t want to do this because it takes too long and can be too difficult. Entrepreneurs are too busy to involve themselves in these tasks. Therefore, do not worry if you haven’t written your spec and outlined the functionality of your program because we can off you something else.
Instead of writing a spec, we can give you a list of user stories by QA team that explain the main functions of the product. For instance, the users may explain how they can share photos over the social media network or use an email and password to create an account through the app.
During this mobile app testing, the functionality of various features will be explained in great detail. If the password that a new user creates needs to be long and complex, this experience will be described. Other specific details include the behavior of the app when the email address is deemed invalid, the ability to post comments on a shared picture, the social media networks which the user shared their pictures with, the requirements for the comments and so on.
Conducting these user tests and experiences will be quicker than creating a spec document. If the development of your product is based on Agile methodology or short sprints, then each user experience and story is gradually prepared by QA team for every subsequent sprint rather than the entire project.